Due to the handmade and small-batch nature of our products, all sales are final.
We do not accept returns or exchanges for changes of mind, incorrect size selection, or personal preference. Please review product descriptions, dimensions, and photos carefully before placing your order.
Each piece is individually handmade, and slight variations in color, texture, grain, and finish are natural characteristics of genuine leather and part of what makes each piece unique.
If your order arrives damaged or defective, please contact us within 7 days of delivery with your order number and clear photographs of the issue. We will review the situation and work with you to determine an appropriate resolution.
We are unable to accept claims made after this 7-day period.